Thank you for shopping with Akshar Imprints. We value your satisfaction and strive to provide you with the best quality religious books and exceptional customer service. Please review our refund policy to understand our procedures for returns, cancellations, and refunds.
Returns and Refunds
Eligibility for Returns:
- Items must be returned within 30 days of the delivery date.
- Products must be in their original condition, unused, and in the original packaging.
- A valid proof of purchase is required for all returns.
Non-Returnable Items:
- Digital downloads, eBooks, and any other electronically delivered items.
- Gift cards and promotional items.
- Items marked as “Final Sale.”
Return Process:
- To initiate a return, please contact our customer service team at [aksharintsngp@gmail.com] or +91 9423209630.
- Provide your order number and reason for return.
- Our team will guide you through the return process and provide you with a return shipping address.
Refunds:
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5 to 7 business days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Order Cancellations
Cancellation Requests:
- Orders can be canceled before they are shipped.
- To cancel an order, please contact us immediately at [aksharintsngp@gmail.com] or +91 9423209630.
Refund for Canceled Orders:
- If your order is canceled before it has been shipped, we will process your refund within 5 to 7 business days.
- Refunds will be issued to the original method of payment used during the purchase.
Damaged or Defective Items
Reporting Damages:
- If you receive a damaged or defective item, please notify us within 7 days of receipt.
- Contact our customer service team at [aksharintsngp@gmail.com] or +91 9423209630 with your order number and details of the issue.
Resolution:
- We will arrange for a replacement or refund upon verification of the damage or defect.
Contact Us
If you have any questions or concerns regarding our refund policy, please do not hesitate to contact our customer service team:
- Email: [aksharintsngp@gmail.com]
- Phone: +91 9423209630
We appreciate your business and are here to ensure your satisfaction with every purchase from Akshar Imprints.